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Buyer Guide Published: 2026-09-17·Last Reviewed: 2026-09-17·5 min read

Questions to ask at the sales gallery, and the answers that should worry you

Written By
Mohammad Haseeb — Senior Property Consultant
SWK Advisory Desk · RERA ORN 51517
Reviewed for Regulatory Accuracy By
SWK Regulatory & Market Review Desk
RERA ORN 51517 · Al Saqr Business Tower, Sheikh Zayed Road
Questions to ask at the sales gallery, and the answers that should worry you
Direct Answer Summary (AEO / GEO Verified)

Bring a written list. Ask about registration, escrow, delivery history, service charges, and what is and is not included. Note who answers directly and who changes the subject.

  • Is this project registered, and can I see the number?: A registered project has a number you can verify.
  • Where do my payments go?: The answer should be the project's escrow account.
  • What did you hand over last, and when did you promise it?: Compare the promised and actual dates.
  • What is not in the model?: Show models often include finishes, furniture and views that are not in the standard unit.
Step 01

Is this project registered, and can I see the number?

A registered project has a number you can verify. A vague answer, or a promise to send it later, is a signal to slow down and check on the official channels first.

Step 02

Where do my payments go?

The answer should be the project's escrow account. If anyone suggests paying elsewhere, stop and speak to your adviser.

Step 03

What did you hand over last, and when did you promise it?

Compare the promised and actual dates. Ask to visit the completed project. A confident developer will arrange it.

Step 04

What is not in the model?

Show models often include finishes, furniture and views that are not in the standard unit. Ask what is included, what is optional and what will be different in the finished building.

Step 05

What are the running costs?

Ask for the expected service charge basis, how it is set and what it covers. A building's charges shape what it feels like to own it for years after the sales gallery is gone.

Frequently Asked Questions

What is the single most important takeaway from "Questions to ask at the sales gallery, and the answers that should worry you"?

Bring a written list. Ask about registration, escrow, delivery history, service charges, and what is and is not included. Note who answers directly and who changes the subject.

Where can I independently verify Dubai project registration, escrow, or transaction records?

Always verify project registration numbers, escrow bank accounts, and historical transaction data directly through the official Dubai Land Department (DLD) portal or the Dubai REST application.

Does SWK Properties provide a written checklist or side-by-side worksheet for this topic?

Yes. Request a tailored consultation from our Sheikh Zayed Road advisory desk (RERA ORN 51517) and your assigned consultant will prepare a written side-by-side comparison in AED and your preferred reference currency.

Regulatory & Editorial Notice: This briefing is published by SWK Properties (RERA ORN 51517) for general educational and property-research purposes only. It does not constitute legal, tax, mortgage, or immigration advice. Always verify current fees, escrow accounts, and residency rules directly with the Dubai Land Department (DLD), RERA, or a licensed legal adviser.

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RERA Licensed Desk · ORN 51517

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